Refunds will be processed only if the process has not already started. Once processing begins, refunds will only be given for parts of the service that have not yet been submitted. After processing has started, refunds or returns will not be provided under any circumstances.

Transaction Fees

For fees charged per transaction, the fee amount will be deducted from the transaction amount at the time of the transaction. All other fees are non-refundable.

Payment Terms

All other payment terms and fees depend on the payment platform used. For all other aspects covered by the platform where the payment was processed, please refer to the platform's policy.

Change to Orders policy

Non-Acceptance of Changes

Once the processing of an order has commenced, any changes to the order will not be accepted. Any modification will require a new application and will be subject to charges for the entire procedure.

New Application Requirement

Any requests for changes to orders, once the processing has begun, will necessitate a new application. The new application will be treated as a separate order and will incur the full charges associated with the procedure.

Customer Responsibility

We urge customers to carefully review their order details before finalizing their purchase. Once the process has begun, requests for changes will not be entertained under any circumstances.

Shipping or delivery policy

Shipping Methods and Costs

We offer a variety of shipping methods to meet your needs. Shipping costs are calculated based on the weight of the order, the shipping method selected, and the destination. The available shipping methods and their respective costs will be presented at checkout.

We also offer the option to pick up the order at our office at no additional cost.

Delivery Timeframes

Estimated delivery timeframes for each shipping method will be provided at checkout. These timeframes are based on the date the order is processed and shipped. Please note that these are estimates and not guarantees. We are not responsible for delays caused by the shipping carrier or other factors beyond our control.

Order Processing

Processing times is different for each order. Processing times may vary depending on service availability and order volume. Orders received on weekends or holidays will be processed on the next business day.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing the tracking number and a link to track your shipment. It is the customer's responsibility to ensure the accuracy of the shipping address provided. We are not responsible for any shipping delays or failures due to incorrect or incomplete shipping addresses.

International Shipping

We ship internationally to many countries. Customs duties, taxes, and import fees may apply to international orders and are the responsibility of the customer. We are not responsible for any delays caused by customs clearance.

Lost or Damaged Shipments

If a shipment is lost or damaged during transit, please contact the services used to the shipping.

Unclaimed Packages

Packages that are unclaimed or refused by the recipient will be returned to us. Additional shipping charges may apply for re-shipping the package. We are not responsible for any additional charges incurred for unclaimed or refused packages.

Force Majeure

We are not liable for any delays or failures in shipping or delivery caused by events beyond our control, including but not limited to natural disasters, acts of war, terrorism, labor disputes, or government actions.

Return policy and process

Non-Returnable Items

Due to the nature of our services, no returns will be accepted under any circumstances. By making a purchase, you acknowledge and agree that all sales are final.

No Refunds or Exchanges

Due to the nature of our services, given that returns are not possible, refunds or exchanges will not be provided. Please ensure that you understand this policy before completing your transaction.

Cancellation policy

Once the order processing has commenced, cancellation of the order is not permissible. By placing an order, you agree to proceed with the fulfillment of the order in its entirety.

The process is considered to have commenced once the order has been confirmed and any necessary preparations, shipping arrangements, or customizations have begun.

Modification to the Policy

We reserve the right to modify or update this fulfilment Policy at any time. Any changes will be posted on our website and will be effective immediately upon posting.